Digitising Legal Services Delivery – Lesson from the Australian Postal Service
10.30 – 10.45am | Maia Room
Julian will compare and contrast his experiences in digitising legal services delivery, with his previous life of digitising the Australian Postal Service. Arguably both services are very traditional and ‘old school’, but there are some key learnings from the postal service that are relevant to legal services and also vice versa. Opportunity is not always where it might first appear!
Julian serves as the Managing Director, Asia Pacific for Neota Logic and is responsible for new and existing client engagements as well as executing brand and marketing strategies in the region. Julian has also added the responsibility of Chief Product Officer to his remit. Previously Julian held a digital product strategy role with a start-up entity funded by Australia Post. He also has significant eDiscovery experience having co-founded PinPoint Global in London and ultimately joining Epiq Systems (NASDAQ: EPIQ) through acquisition to lead their international Client Services and Operations division. Julian has a Bachelor of Computer Science from Monash University and lives in Melbourne, Australia with his wife and three children.
He is the Chair of the ALTACON Committee.